I closed a case on Sunday, when all the way to seremban kampung house, untill my GPS couldn’t direct me, was refer by my client, her husband Mr. Lee, age 55 healths physically fix.
This morning daughter call me about his difficulties of breathing and pass away at 7.15am on his bed. This maybe due to heart attack in sudden. It’s really a sad case to me. 🙁
Insurance must own it when you no need, when you need it, you will missed it forever.
As our responsibility, we just summit death claim, up to the company decisions.
What’s my learning point, I must know the client family earlier, regretted and too late.